Emergency Info

At first, having orthodontic treatment may take a little getting used to. It isn't uncommon to experience a bit of soreness when appliances are first put on, or some minor aches as teeth begin moving into new positions. Genuine orthodontic emergencies are rare.

A Major Emergency

There are only a few true orthodontic (or dental) emergencies. They include:

  • Trauma or injury to the teeth, face or mouth
  • Infection or swelling of the gums, mouth or face
  • Severe, unmanageable discomfort or pain in these areas

In any of these situations, you should seek help as soon as possible.  

  • Contact your general dentist and seek advice
  •  Children's Medical Center has pediatric dentists or oral surgeons on staff and can handle any dental emergency 24/7.  Please call 844-4CHILDRENS
  • UT Southwestern, Baylor Scott and White and Parkland all have oral surgeons on staff for adults with a dental emergency.
  • Call 911 if you feel that you might have a life-threatening dental emergency

Minor Troubles

  • Loose or broken brackets, bands or wires
  • Poking archwire, bracket or tie

When wires or brackets cause irritation, covering the area causing discomfort with wax. If the wire is thin and flexible, it can be clipped with small nailclippers.  Please call our office and we'll get you in on the next business day to repair your braces.

  • General tooth pain or feeling of loosening (normal after orthodontic visits)

Dr. Ellis does not prescribe pain medication.  Over the counter medicine like Tylenol, Advil will help to relieve normal orthodontic pain.  Typical pain after orthodontic adjustments or new braces placement will diminish with time.

After hours and weekends

If you still need to speak with someone at Ellis Orthodontics, please call the office phone, leave a message and your call will be returned as soon as possible.